March 29, 2025

Your privacy is important to us. This Privacy Policy explains how Roan Design Inc. (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit and use our website roancollection.com (the "Site").

1. Information We Collect

We may collect the following types of information when you use our Site:

Personal Information: This includes your name, email address, phone number, mailing address, and any other personal details you provide when filling out forms, signing up for newsletters, or engaging in communications with us.

Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device information, operating system, and browsing patterns to help improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services

To communicate with you, including sending newsletters and marketing materials (with your consent)

To personalize and optimize your experience on our Site

To comply with legal obligations or resolve disputes

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us remember your preferences and actions over time.

You can control cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features on our Site.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with third parties under the following circumstances:

With service providers who assist us in operating the Site and providing our services (e.g., hosting, analytics, marketing communications and our manufacturing partners).

In response to legal obligations, such as complying with court orders or regulations.

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Mailchimp for subscribed email communication. This data is held within our company records for client communication and order fulfillment.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device

Web pages you visited prior to coming to this website

Web pages you view while on this website

Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You may request to access the personal information we hold about you.

Correction: You may request corrections to any inaccurate or incomplete information.

Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.

Opt-Out: You may opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site is not intended for children under the age of 21, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 21, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Roan Design Inc.

Toronto, Ontario Canada

info@roancollection.com